Alfred Claims Support

Rating 4.8/5

from 28k+ reviews

Fast-Track Claims With myAlfred Support When You Need It Most

We’re here to guide you every step of the way, ensuring your claim process is clear, straightforward and fully supported.

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Highest rated insurance platform

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Simple and fast claims process

Alfred Trust

Why Customers Trust InsuranceMarket.ae With Their Claims?

At InsuranceMarket.ae, we're committed to providing reliable, compassionate support when you need it most. From the moment you reach out, your well-being is our priority. Our strong partnerships with top insurers allow us to expedite claims, often surpassing standard processing times. Our team simplifies the process, gathering only essential information to minimize hassle and stress.

We make sure your claim is handled smoothly, offering you the dedicated assistance and prompt updates you deserve. Experience a seamless, stress-free claims journey with us.

What Our Customers Say About Us

Rating 4.8/5

from 28k+ reviews

Standing Alfred
ermacyra baldivia

ermacyra baldivia

Five Stars

I’d like to express my sincere appreciation to Shaista Khan from InsuranceMarket.ae for her outstanding assistance with my insurance claim. From the very beginning, she was extremely efficient, quick to respond, and incredibly professional. She guided me through every step, made the whole process smooth, and handled everything with impressive speed and accuracy. It’s rare to find someone who is both knowledgeable and genuinely committed to helping clients, and Shaista exceeded all my expectations. Her support removed so much stress from the situation, and I’m truly grateful for her excellent service. Highly recommended — thank you, Shaista, for making the entire experience easy and worry-free! 🌟✨

Bibi Moosa

Bibi Moosa

Five Stars

I had the pleasure of working with Vanshika Choudhary from Insurance Market, and I could not be more pleased with her service. She was extremely professional, attentive, and proactive throughout the entire process. From the very beginning, she sent me a detailed email with all the necessary information for my claim, including guidance on where to take my car. She consistently followed up to ensure I had completed the initial inspection, checked with the workshop regarding timelines, and then followed up again to confirm I had collected my car. Her level of service is a welcome and much-appreciated relief, especially in an industry where customer service and clear communication can often fall short. Vanshika was articulate, professional, and made the entire process seamless. I am genuinely impressed and very happy with her service.

Naseer Khan

Naseer Khan

Five Stars

I had a great experience working with Wasim Sayed. He is highly knowledgeable about the insurance and took the time to clearly explain options, coverage, and costs. His approach is professional, transparent, and customer-focused. I appreciated his responsiveness and guidance throughout the process. Highly recommended for anyone looking for reliable insurance advice.

Hammad Rizwan

Hammad Rizwan

Five Stars

My recent experience obtaining car insurance from Ms. Saba Noor was truly exceptional. The service and professionalism displayed were of such an incredibly high caliber.. that I am highly motivated to go purchase another vehicle simply to have the opportunity to experience that level of unparalleled customer service once again. 5 stars is doing injustice, because this type of service deserves at least 7.

Pavan Chowdary

Pavan Chowdary

Five Stars

I am writing this to express my gratitude about having an outstanding experience working with Dr. Poorva Soota. From the very beginning, she is incredibly knowledgeable, patient, and attentive to my needs. She took the time to explain my options clearly and offered thoughtful and practical advice that helped me. What really stood out was her willingness to go above and beyond—answering all my questions, addressing concerns promptly, and making the entire process smooth and stress-free. It’s rare to find someone who is both professional and genuinely caring, and I’m grateful for her support. I highly recommend Dr. Poorva Soota to anyone looking for reliable guidance and exceptional service. She truly made a difference!

Benson Thomas

Benson Thomas

Five Stars

Had my vehicle repaired after an accident with ease. Mr Waseem helped me through all the process and had my vehicle repaired without any hassles. Thank you Insurancemarket as you are the best in this business. Moreover the garage have my vehicle done on an off day to deliver on time. Highly appreciated and recommended.

Aravind M

Aravind M

Five Stars

The trusted insurance partner since last 4 years for my vehicle. Evening from sales/offers to claim support is super professional. I aporeciate Mr. Dharmesh (insurance sale) for his calm and gentle approach. Special thanks to Ms. Vanishka Chowdry for claim support, and best part they were available online in each and every step including the policy cover of rental car was smooth.

Bennidict Manalo

Bennidict Manalo

Five Stars

I had an excellent experience working with Mr. Ashli Fernandez on my insurance claim. He was professional, patient, and always proactive in giving updates and following up with the insurance and workshop teams. Despite several delays beyond his control, Ashli stayed calm and empathetic, clearly explaining the process and ensuring I was never left uninformed. I truly appreciated how he took ownership of the case and went the extra mile to make sure everything was resolved smoothly. Ashli’s communication, professionalism, and genuine concern for the customer made a stressful process so much easier. Employees like him truly make a difference. Thank you, Ashli, for your outstanding support and dedication!

Zeba Abdullah

Zeba Abdullah

Five Stars

Ali farzan was my point of contact. Extremely professional, got things moving really quickly for me. Took every issue that i faced without a car personally and resolved it immediately. Really impressed with insurancemarket.ae solely because of him. Extremely patient and very respectful.

How To Make A Claim?

Filing a claim with us is simple and hassle-free. Just follow these steps and we'll handle the rest.

1

Submit your claim online or via email at claims@insurancemarket.ae. Our online form makes it quick and easy.

2

Our dedicated claims team will review your information and keep you updated along the way.

3

Once your claim is approved and in progress, we'll guide you through the final steps to close your claim smoothly.

Alfred Claim Steps

Submit Through myAlfred

Select Policy

Upload Documents

Manage Your Claim

Time Saving Tip:

Before submitting your claim, make sure you have all required

documents and information

ready. This will help speed up the process.

Alfred Guide

Important Information And Documents

We are here to guide you every step of the way, ensuring your claim process is clear, straightforward and fully supported.

Select your policy type below to see what's needed.

Select your insurance type

Select

Alfred Roadside Assistance

Roadside Assistance Contacts

In the event of an accident or breakdown, reach out directly to your insurer's 24/7 roadside assistance team using the contact numbers below for prompt support. They'll connect you to the nearest trusted garage or towing service to get you safely back on the road.

GIG Gulf (AXA)

GIG Gulf (AXA)

800 292

Oriental

Oriental

600575751

Orient

Orient

800 6565

Liva (RSA)

Liva (RSA)

600544060

Sukoon (Oman)

Sukoon (Oman)

800 6565

Salama

Salama

600575751

Tokio Marine

Tokio Marine

600508181

QIC

QIC

600575751

Fidelity United

Fidelity United

600575751

RAK Insurance

RAK Insurance

600575751

New India Insurance

New India Insurance

80024772

Watania

Watania

600575751

Emirates Insurance

Emirates Insurance

600575751

DNI

DNI

600575751

NGI

NGI

600575751

For a full list of garages associated with each insurer, visit our Garage network guide, where you'll find nearby service providers equipped to assist with claims and repairs.

Need Help Finding Your Insurance Provider?

Contact Alfred at 800 ALFRED and our team will help you connect with the right assistance.

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